CONTROLLING

FINANCIAL CONTROL

The financial control of our organization is going to be making by the income statement and the balance sheet, using this we can know our gains and losses. this activities in our company can help us to know the exact financial information. Also we will be able to analyze the efficiency and effectiveness of our financial policies, it is a way to see if the financial objectives are being accomplished taking into account our mission statement.

SALES

One of the most important things in the orgazanitions are the sales, for these reason we wan to take and special control of this activity. In this ocation, weekly we are going to do table in wich we find the name of the hairdresser, appointments that had, the money they earned in each. With this activity we can have the control of our sales, and also we can support our financial control.

Refers to all those managerial activities directed toward ensuring that actual results are consistent with planned results. Key areas of concern include quality control, financial control, sales control, inventory control, rewards and sanctions

REWARDS

It is important to our company to know how to recognize our employees work. For that we will give them bonuses and prizes. In order to interpretate the performance in each area in wich the employees work, internal evaluations will be done, and according to the results of such evaluations, we are going to decide whether if an employee deserves to be rewarded.

QUALITY

We will measure the quality of our service, through satisfaction surveys given to our customers by different means such as paper, orally or by the website.

These will show the strengths and weaknesses that our firm has regarding the quality of service given to customers; when we receive such data, a feedback will be held, speaking with the stylists that gave the service and if there are recurring failures desitions will be made.